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Terms of Service

Effective Date: 01.01.2025
Company Name: The Talo Company (referred to as "we", "us", or "our")
Website: www.thetalocompany.ca

Please read these Terms of Service ("Terms") carefully before using our website or purchasing any products. By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or the age of majority in your province or territory of residence to use this website and make purchases. By using this site, you confirm that you meet this requirement.

2. Product Information

Our products are made with natural tallow and other high-quality ingredients. However, individual results may vary. The information provided on our website is for general informational purposes only and is not intended as medical advice. Always consult a qualified healthcare provider before using skincare products if you have known allergies or sensitivities.

3. Orders and Payment

All prices are listed in Canadian Dollars (CAD). We reserve the right to change our pricing or product availability at any time without notice.

When you place an order, you agree to provide accurate, current, and complete information. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity.

4. Shipping and Delivery

We ship to locations within Canada (and internationally, if applicable). Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs processing.

5. Returns and Refunds

Due to the nature of our skincare products, we do not accept returns or exchanges for hygiene and safety reasons. If your order arrives damaged or you receive the wrong product, please contact us within 7 days of delivery at thetalocompany@gmail.com with your order number and photos of the issue.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of The Tallow Company and is protected under Canadian and international copyright laws. You may not use, reproduce, or distribute any content without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, The Tallow Company is not liable for any indirect, incidental, or consequential damages arising out of your use of our website or products. Our total liability shall not exceed the amount you paid for the product.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

11. Contact Us

If you have any questions about these Terms, please contact us at:
Email: thetalocompany@gmail.com